Privacy Policy 

1. Information We Collect

We collect information to ensure smooth booking and quality service:

• Personal details: Name, phone number, location, and booking preferences.

• Communication data: Messages, feedback, and service notes.

• Payment information: Method of payment (we do not store card details).

• Usage data: Basic analytics such as pages viewed, booking time, and device type.

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2. How We Use Your Information

We use your information to:

• Process and confirm bookings.

• Match you with available, suitable therapists.

• Provide customer support and follow-up.

• Improve our services and user experience.

• Ensure safety, verification, and quality of the therapists we send.

We do not sell your information to third parties—ever.

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3. Sharing of Information

We may share limited details with:

• Massage therapists assigned to your booking (name, location, and service requested).

• Service partners needed to process payments or verify availability.

• Authorities, if required for safety or legal compliance.

We never share more information than necessary.

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4. Data Protection & Security

We take strict steps to protect your data, including:

• Encrypted communication where possible

• Secure data storage

• Limiting access to authorized staff only

While no system is 100% secure, we continuously improve our safety measures.

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5. Your Rights

You have the right to:

• Request access to your personal information.

• Request correction or deletion of your data.

• Withdraw your consent at any time.

• Ask us how your data is being used.

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6. Cookies & Tracking

We may use basic cookies or analytics tools to improve user experience, speed up booking, and understand service performance. You may disable cookies in your browser settings.

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7. Retention of Information

We keep your information only as long as needed for:

• Service delivery

• Legal compliance

• Safety and verification purposes

After that period, your data is securely deleted.

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8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website or social media channels. Continued use of our service means you accept the updated policy.

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9. Contact Us

If you have questions about this Privacy Policy or how your data is handled, contact us anytime:
📩 Email: baeheal@gmail.com
📱 WhatsApp: +61 416957890