Frequently Asked Questions

Have questions before booking your massage? Our FAQ section is here to help you understand our services, pricing, coverage areas, and booking process. Whether you're staying in a villa, hotel, or home anywhere in Bali, we make it easy, safe, and convenient to book a certified freelance therapist. Find quick answers to everything you need below.

1. What types of massage do you offer?

We offer Balinese, Deep Tissue, Aromatherapy, Lymphatic, Sports Massage, Swedish, Hot Stone, and

more.

2. Are your therapists certified?

Yes, all therapists are verified and professionally trained.

3. Do you offer home, villa, and hotel service?

Yes, our therapists can come directly to your location anywhere in Bali.

4. How do I book a massage?

You can book via our website booking form.

5. How soon can a therapist arrive?

Usually depending on your area.

6. What areas of Bali do you cover?

We cover all Bali: Canggu, Seminyak, Kuta, Denpasar, Sanur, Ubud, Uluwatu, Jimbaran, and more.

7. Can I choose a male or female therapist?

Yes, you may request your preference.

8. How long is each session?

We offer 60, 90, and 120-minute sessions.

9. What payment methods do you accept?

Paypal, Stripe, Debit and Credit. Payment is automated upon booking

10. Are the prices fixed?

Yes, all prices are fixed and transparent before booking.

11. Do you charge a travel fee?

No, travel is included unless you are in a remote area.

12. Can I request a specific therapist?

Yes, if they’re available at your preferred time.

13. Do you bring your own massage bed?

Most therapists use your bed; portable tables are available upon request.

14. What should I prepare before the therapist arrives?

Just a clean space, towel, and access to the bathroom if needed.

15. Can I customize my massage?

Absolutely—tell us your pressure preference and focus areas.

16. Do you offer couples' massages?

Yes, depending on therapist availability in your area.

17. Can I book for a group or event?

Yes, we can arrange multiple therapists for events or retreats.

18. Is it safe and hygienic?

Yes, all therapists follow strict hygiene and sanitation protocols.

19. What if I need to cancel?

You may cancel up to 1 hour before the session without charge.

20. Do you offer pregnancy massage?

Yes, only by certified prenatal therapists.

21. Are the therapists vaccinated?

Yes, most therapists are fully vaccinated.

22. Do you offer oil-free massage options?

Yes—Shiatsu and Thai Massage can be done without oil.

23. Can I book a therapist after midnight?

Late-night bookings depend on therapist availability.

24. Do you offer hot stone massage?

Yes, some therapists carry stones—request in advance.

25. Can I extend my session?

If the therapist’s schedule allows, yes.

26. Do you provide massage for seniors?

Yes, with gentle pressure and experienced therapists.

27. Is there a minimum booking?

Minimum booking is 60 minutes.

28. Do you have special packages?

Yes, weekly, retreat, and couple packages are available.

29. How do I know the therapist has arrived?

You’ll receive a WhatsApp notification when they are on the way and when they arrive.

30. What if I’m not satisfied with the service?

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